Primavera P6 Web Browser Issues and solutions

031617_0335_PrimaveraP61 Primavera P6 Web Browser issue and solutions

 

Whoever is using Primavera P6 web must see one of the below issue at least one time in their life. The newer versions of Primavera P6 web provides two types of user view; one is the old classic view loads P6 in a java plugin called Applet and other is standard view loads p6 in HTML5 view. In recent days, most browsers stop support Java on their browsers. The recent one is Firefox, look at the highlighted text in the below image taken from the Firefox download page.

 

031617_0335_PrimaveraP62 Primavera P6 Web Browser issue and solutions

 

Oracle Primavera P6 is replacing the APPLET view with HTML5 view on their each release, and they are improving and moving into complete HTML view, but still the users using Primavera version 16.2 or older must rely on the Java plugin on their browser, So In this section, I have described how to troubleshoot some of the common Primavera P6 Web browser issues and solution. 

Note: Don’t apply any of the settings at server side, that is where your WebLogic server is running, and p6 is deployed

 

Primavera P6 Web Browser Issue 1:

 

P6 Web is not loading on the browser and a popup message similar to ‘You need an updated version of Java to run Primavera P6. Click Ok to Install

 

031617_0335_PrimaveraP63 Primavera P6 Web Browser issue and solutions

 

Solution:

a. Close all the browsers

b. Open Internet Explorer

c. Go to www.java.com and download Java & save the file

d. Close the browser

e. Run the downloaded file and install Java

f. Open Internet Explorer and test p6

 

Primavera P6 Web Browser Issue 2:

 

The P6 login page is not rendering properly and look like below. P6 won’t allow you to log in

 

031617_0335_PrimaveraP64 Primavera P6 Web Browser issue and solutions

 

Solution:

 

The issue with the Internet Explorer compact ability view settings.

a) In Internet Explorer, Go to Tools and select ‘Compatibility View Settings.

 

031617_0335_PrimaveraP65 Primavera P6 Web Browser issue and solutions

 

b) Uncheck all the check-boxes and remove any text inside the text area inside Websites you’ve added to Compatibility View. Click Ok and refresh the Primavera P6 login page again

 

031617_0335_PrimaveraP66 Primavera P6 Web Browser issue and solutions

 

Primavera P6 Web Browser Issue 3:

 

Although p6 loads correctly, the browser still ask you to update the java version

 

Solution:

 

Your browser is 32-bit version, but the Java you installed is 64-bit version. You have two options here

a) Install 32 bit JDK

b) Set the TapProcGrowth to 0 in your registry. Click on the following linlk to find the registry location 

 

Primavera P6 Web Browser Issue 4:

 

The below error message appears while invoking P6  ‘Failed to validate the certificate. The application will not be executed’

 

031617_0335_PrimaveraP67 Primavera P6 Web Browser issue and solutions

 

Solution:

a) Go to Windows control panel and open Java

 

031617_0335_PrimaveraP68 Primavera P6 Web Browser issue and solutions

 

b)  Click on the Security tab, Click on the button Edit Site List, Add your P6 URL, Click Ok, Ok, Restart the browser and test P6 again

 

031617_0335_PrimaveraP69 Primavera P6 Web Browser issue and solutions

 

Primavera P6 Web Browser Issue 5:

 

The browser does not render the p6 properly. Most of the time clearing browser cache and java cache solves this issue

 

To Clear Browser Cache:

 

a. In Internet Explorer, Click on Tools and select Internet Options, General Tab, Delete, Check the below three boxes, Select Delete and click Ok. Restart the browser and test again

 

031617_0335_PrimaveraP610 Primavera P6 Web Browser issue and solutions

 

To Clear Java cache:

 

a. Go to Windows control panel, Click on Java, Click on the Settings button, Click on the Delete Files button, Enable all the check boxes, Click Ok, Ok and Ok again. Restart the browser and test again

 

031617_0335_PrimaveraP611 Primavera P6 Web Browser issue and solutions

 

These are all the common issues that I have faced so far. Please share a comment if you are facing any issue or want to include any item in this list. 🙂 

govindan Primavera P6 Web Browser issue and solutions
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Govind

Thank you for visiting my personal blog. Myself Govindan, Software Developer by profession since 2006 and hence I started this blog early in 2016 and ever since I've been writing about technologies experienced and learnings of everyday life.

The views expressed on this blog are my personal views and do not necessarily reflect the views of my employer.

Please feeling free to reach me on any comments and feedbacks you have. Would be more than glad to listen and reply 🙂
govindan Primavera P6 Web Browser issue and solutions
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By | 2017-03-24T02:06:35+00:00 March 15th, 2017|Categories: P6|Tags: , , |0 Comments
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